Customer Service
brings customers closer
Customer Service is essential to answer questions and solve any problems that customers may face.
Good service brings customers closer together and maintains the best relationship with the company.
Customer Service
Customer Service | control f5
Control F5’s unique Customer Service model contains four essential pillars:
INFRASTRUCTURE
Complete Customer Service operation to serve gaming companies, providing an office equipped with experienced professionals and all the infrastructure for an immediate start.
OPERATIONAL
Player support services, customer service via chat or phone, sales call center, Bingo chat moderators and player activation / reactivation / retention 24 hours a day, 7 days a week, 365 days a year.
SERVICE
Complete reports (weekly and monthly) that contain all the necessary information. The operator has full control over the customer service department and sales area.
CONTROL
Permanent control of service quality. We provide all necessary qualifications and training for the staff (internal procedures, tools and operator platform).
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Av. das Nações Unidas, 12.399
Landmark Building, 9th Floor, Room 95A
São Paulo/SP – CEP 04578-000